Privacy Policy – Netsyen: Protecting Your Data

At Netsyen, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how Netsyen.com (referred to as “the Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise interact with our Site, especially for our customers in the United States.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual (excluding payment information, which is handled securely by our payment processors).

Information Automatically Collected (Device Information): When you access netsyen.com, we automatically collect certain information about your device, including:

  • Web browser: The type and version of the browser you’re using.
  • IP address: Your internet protocol address.
  • Time zone: Your device’s time zone setting.
  • Cookie information: Data stored on your device by cookies.
  • Sites or products viewed: Which pages or products you interact with on our site.
  • Search terms: What you searched for to find our products or within our site.

This “Device Information” is collected using technologies like:

  • Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Information You Provide (Order Information): When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information: (e.g., credit card numbers, though these are processed securely by third-party payment gateways and not stored on our servers).

Customer Support Information: If you contact us for support, we may collect:

  • Name
  • Email address
  • Phone number
  • Details of your inquiry

2. How We Use Your Personal Information

We use the Personal Information we collect for various purposes, including:

  • Processing Orders: To fulfill your orders for unique printed t-shirts, including processing your payment, arranging for shipping, and providing you with order confirmations and invoices.
  • Communication: To communicate with you regarding your orders, account, or any inquiries you may have.
  • Site Improvement: To screen our orders for potential risk or fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Marketing (with consent): To provide you with information or advertising relating to our products or services, if you have opted in to receive such communications.
  • Compliance: To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We share information with service providers who help us operate our business, such as payment processors (e.g., Shopify Payments, PayPal), shipping carriers (e.g., USPS, FedEx, UPS), and marketing platforms. These third parties only have access to personal information needed to perform their functions and are contractually bound to keep your information confidential.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred as part of that transaction.

We do not sell your Personal Information to third parties for their marketing purposes.

4. Your Rights (US Consumers)

For customers in the United States, particularly those in states with comprehensive privacy laws (e.g., California Consumer Privacy Act – CCPA), you may have specific rights regarding your Personal Information:

  • Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you.
  • Right to Delete: You have the right to request the deletion of Personal Information that we have collected from you.
  • Right to Opt-Out of Sale: You have the right to opt-out of the “sale” of your Personal Information (as defined under CCPA). As stated above, Netsyen does not sell your Personal Information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information below.

5. Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

6. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

7. Security of Your Personal Information

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at netsyen@gmail.com or by mail using the details provided below:

Netsyen Customer Privacy [Your Company’s Physical Address (if applicable, or a dedicated address for privacy inquiries)] [City, State, Zip Code, USA]

Last Updated: July 18, 2025